FAQ
Everything you need to shop with confidence
How does delivery work?
We aim to make every Yagya delivery as smooth and straightforward as possible. Orders are usually processed within 1–2 business days, after which delivery typically takes 3–5 working days depending on your destination and selected shipping method.
Once your order has shipped, you will receive a tracking link so you can follow your Yagya pieces all the way to your door.
Please make sure to provide a complete and accurate delivery address when placing your order. Please note that we are unable to deliver to PO boxes.
Shipping costs are calculated at checkout based on your destination and selected shipping method.
All orders are covered by transport insurance. If your parcel or any item arrives damaged, please contact us at hello@yagya.com as soon as possible so we can assist you.
For detailed information about shipping options, delivery times and shipping costs, please visit our Shipping page
Shopping from the United States?
We've got you covered.
All applicable import duties, taxes and customs charges for orders shipped to the United States are covered by Yagya. This means you will not be charged additional import fees when your order is delivered.
The price you see at checkout is the price you pay — with no unexpected customs or import charges on delivery.
Orders to other countries
For orders shipped outside the EU and the United States, local VAT, import duties and/or taxes may apply depending on your destination and local regulations.
These charges are determined by the customs and tax authorities in your country and may vary depending on the value and contents of your order.
Where applicable, any local import duties, taxes or customs charges are the responsibility of the customer.
Will I have to pay anything when my order arrives?
For orders shipped to the United States, no. Yagya covers all applicable import duties, taxes and customs charges, so there are no additional import fees to pay upon delivery.
For other destinations, additional charges may apply depending on local customs and tax regulations.
Please note
Customs and tax regulations vary between countries and may change over time. If you are unsure about the applicable regulations in your country, we recommend checking with your local customs or tax authority before placing your order.
If you have any questions about taxes, duties or shipping to your country, please contact us at hello@yagya.com. We are always happy to help.
Prices & VAT
All prices displayed on the Yagya website include applicable VAT for orders within the EU.
For orders placed from countries outside the EU, prices are displayed excluding VAT. Depending on your destination, local VAT may be charged when your order is imported.
For more information about customs, import duties and taxes, please see our Delivery & Duties section.
How do returns and exchanges work?
We want returns and exchanges to be as simple and smooth as possible. If something isn’t quite right, our customer service team is always happy to help.
Try your breeches for 30 days
With our 30-Day Try-On, you can try one pair of breeches for up to 30 days from the day you receive your order — including in the saddle.
The 30-Day Try-On is available exclusively for purchases made through www.yagya.com and does not apply to purchases made through retailers or other stockists.
The 30-Day Try-On is available once per customer. You’re welcome to ride in them, wash them and try them as you normally would. If they’re not quite right for you, you can return them within 30 days of receiving your order.
When returning breeches under the 30-Day Try-On, please wash them with unscented laundry detergent according to the care instructions before sending them back. Tags do not need to be attached.
The return fee is $30 USD for orders outside Sweden and 85 SEK for orders within Sweden, and will be deducted from your refund.
What is the return policy for other items?
All items purchased on www.yagya.com have a 14-day return policy, counted from the day you received your order, unless they are covered by our 30-Day Try-On for breeches.
To be eligible for a standard return, the item must be in the same condition as when you received it: unworn and unused, with all tags attached and in its original packaging. You will also need your receipt or proof of purchase.
Sale items, archive items and socks are not covered by the 30-Day Try-On and must be returned unworn and unused under the standard 14-day return policy.
How do I start a return or exchange?
Please contact us at hello@yagya.com with your order number and the item(s) you would like to return or exchange. We will provide you with the appropriate return instructions and shipping label.
If you are returning breeches under the 30-Day Try-On, we’d also appreciate it if you could let us know what didn’t work for you — whether it was the size, fit, fabric, compression or colour. Your feedback helps us continue to improve our products and sizing.
Need a different size, colour or style?
Standard exchanges are free. You can exchange your purchase for a different size, colour or style.
Exchanges under our 30-Day Try-On policy are subject to the $30 USD / 85 SEK return fee, whether you are exchanging for a different size or style. Standard exchanges remain free of charge.
Simply contact us at hello@yagya.com with your order number and let us know what you would like to exchange. We will provide you with the appropriate return instructions and shipping label and arrange your new order once we have received the returned item.
We do not process direct exchanges at our warehouse. Instead, once your return has been received and processed, your new order will be sent to you.
What is the cost of a return or exchange?
For standard returns, the return cost is $30 USD for orders outside Sweden and 85 SEK for orders within Sweden. The return cost will be deducted from your refund.
Standard exchanges are free of charge.
Exchanges under our 30-Day Try-On policy are subject to the $30 USD / 85 SEK return fee.
Can I use my own shipping method when returning an item?
To ensure your return reaches us safely and can be processed correctly, please only use the return shipping label provided by Yagya.
Using another shipping method may result in documentation or tracking issues, which can prevent us from processing your return or exchange correctly.
What if my item is damaged or I received the wrong product?
Please inspect your order when you receive it. If your item is defective or damaged, or if you have received the wrong item, please contact us at hello@yagya.com as soon as possible.
We will review the issue and make it right.
Are there any items that cannot be returned?
Certain items are not eligible for return, including custom-made or personalised products, special orders and gift cards.
Sale and archive breeches are not covered by the 30-Day Try-On and must be returned unworn and unused under the standard 14-day return policy.
When will I receive my refund?
Once your return has been delivered to our warehouse and inspected, your refund will be processed. You will receive an email confirmation once the refund has been completed.
The refunded amount will be returned to your original payment method. Please allow up to 5 working days for us to process your refund, plus any additional time required by your bank or card provider for the refund to appear in your account.
What is my right to cancel a purchase?
As a consumer, you have the right to cancel your purchase within 14 days of receiving your order, in accordance with applicable consumer protection legislation.
This statutory right applies separately from our 30-Day Try-On. If you wish to exercise your right to cancel, please notify us within 14 days of receiving your order and return the product according to our return instructions.
Please note that not collecting or receiving your parcel does not in itself constitute a cancellation of your purchase. In this case, the order and any applicable handling fees may still be charged.
For full details about our return and exchange policy, please visit our Returns & Exchanges page.
What is your size range?
Yagya currently offers sizes from XXS to XXL across our collections. The available size range may vary slightly between styles.
For the best fit, we recommend checking the Size Guide on each product page before placing your order. You’ll find measurements and fit information to help you choose the size that feels right for you.
If you’re between sizes or unsure which size to choose, our customer service team is always happy to help. Simply contact us at hello@yagya.com and we’ll be happy to advise you.
How do I choose the right breeches?
Not sure which pair is right for you? Our Breeches Guide makes it easy to explore and compare our different breeches styles, fabrics, fits and performance features.
Whether you’re looking for everyday comfort, technical performance or a specific fit, the guide will help you find the pair that best suits your riding and preferences.
Explore our Breeches Guide →
My size is out of stock — when will it be available again?
We produce our collections in carefully considered quantities and restock selected styles and sizes on an ongoing basis.
If your preferred size is currently out of stock, you can sign up for a restock notification directly on the product page. Simply select your desired size and click “Is your size out of stock?” to join the notification list. We’ll let you know as soon as your size becomes available again.
Restock timing can vary depending on the style and production schedule, so we are not always able to provide an exact date. However, we are continuously working to bring popular styles and sizes back in stock.
If you have a question about a specific product or size, you are always welcome to contact us at hello@yagya.com and we’ll be happy to share any information we have.
If you purchased your Yagya product through one of our retail partners, please contact the retailer directly for any questions regarding returns, exchanges, complaints or product issues.
Our retail partners are best placed to assist you with your purchase and will guide you through their applicable return and exchange process.
If you need help identifying the appropriate retailer or have any other questions, you are always welcome to contact us at hello@yagya.com.
Yagya is not responsible for any delay or failure to fullfil its obligations when this is caused by circumstances beyond our reasonable control.
This may include, but is not limited to, war, strikes, accidents, natural disasters, labour disputes, government decisions, supplier delays or failures, transportation disruptions, or other unforeseen events that may affect our ability to fullfil existing orders or agreements.
In such circumstances, we will always do our best to minimize any disruption and fullfil our obligations as soon as reasonably possible.
For our full terms and conditions, please see our Terms & Conditions
Our customer service team is always happy to help. If you can’t find the answer you’re looking for, simply get in touch with us at hello@yagya.com.